Effective Date: June 26, 2025
Thank you for choosing Ortholutz (“we,” “us,” “our”). At Ortholutz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ortholutz.com or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Details: Name, email address, phone number, mailing address.
- Health Information: Medical history, appointment details, and other health-related information you provide (protected under HIPAA).
- Payment Information: If you make payments online, your billing information is processed securely.
Automatically Collected Information
- Usage Data: IP address, browser type, device information, pages visited, and usage patterns via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Provide expert orthopedic care and personalized services.
- Schedule appointments and communicate with you.
- Respond to inquiries and provide customer support.
- Improve our website and services.
- Comply with legal and regulatory requirements, including HIPAA.
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in operating our website and delivering services (e.g., appointment scheduling, payment processing).
- Legal Compliance: When required by law or to protect your safety or the safety of others.
- With Your Consent: For any other purpose disclosed to you and with your consent.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access protocols.
5. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal information.
- Request deletion of your data (subject to legal and medical record-keeping requirements).
- Opt-out of non-essential communications.
To exercise these rights, please contact us at DavidLutz@ortholutz.com or call 347-446-1999.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
8. Children’s Privacy
Our services are intended for individuals age 18 and older. We do not knowingly collect personal information from children under 13.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, please contact us:
Ortholutz
945 Broadway, Woodmere, NY 11598, USA
Phone: 347-446-1999
Email: DavidLutz@ortholutz.com
Expert Orthopedic Care with a Personal Touch
Your privacy is our priority.